Amazon AP-SPI · Performance Report

Global Outbound
Performance

A two-stage qualification model deployed across 7 global markets — measuring how personalised re-engagement converts outbound into qualified pipeline.

7 Markets 2-Stage Model Stage 1: Broadcast Stage 2: 1:1 Personalised
Executive Summary — Operating View

A two-stage outbound model was deployed across seven markets to separate broadcast activity from validated audience qualification. Two distinct performance models emerged: Strong Upfront markets (UK, Germany, France) convert efficiently through initial targeting quality; Personalisation Driven markets (USA, Spain, Italy) require targeted re-engagement to unlock performance.

Across all markets, the model produced a Qualified Audience of 427 high-intent prospects. The immediate benchmark is 43 discovery calls — 10% of Qualified Audience — establishing pipeline conversion as the next operating KPI.

The model is validated, repeatable, and now moves into execution.

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Method Integrity

This model separates broadcast email activity from people-level audience qualification.

Stage 1 is a structured multi-touch broadcast used to generate initial engagement signals across a defined audience. Stage 2 is targeted re-engagement based on observed behaviour, relevance, and signal strength from Stage 1.

Qualified Audience is defined by repeated engagement across both stages, indicating active interest rather than passive interaction. This creates a consistent, repeatable framework for comparing performance across markets.

Scale, progression, and re-engagement effect

Totals include USA activity aggregated from archived and active campaigns; non-USA figures align directly with the Hunter dashboard.

Where qualified audience concentrated across markets
Qualified Audience by Market
Where qualified pipeline concentrated
Qualified Audience reflects repeated engagement across both stages.
Retention Rate by Market
Unique Engaged → Qualified Audience progression
Engagement Lift by Market
Uplift delivered by Stage 2 re-engagement
Performance at a glance across all markets
Expand any market for full detail
427
Qualified Audience
43
Discovery Call Benchmark
10% conversion from Qualified Audience into discovery calls — the next operating KPI for pipeline validation.
What Next — Converting Qualified Audience into pipeline
Immediate Activation
Move qualified contacts directly into commercial conversations
Qualified Audience represents validated demand. This segment is already warm and should be moved directly into structured commercial conversations, not recycled through additional outreach.
Market Strategy Split
Apply the right operating model per market type
Performance shows two clear operating models. Strong Upfront markets respond to scale and targeting discipline, while Personalisation Driven markets require deeper research and tailored engagement to convert.
Pipeline Conversion
Shift the focus from engagement to conversion
The opportunity now shifts from engagement to conversion. This requires clear positioning, defined next steps, and ownership of progression from qualified interest into pipeline.
Priority Actions — Where to focus and how to convert qualified demand
USA — Personalisation Driven
High lift confirms personalisation as the conversion lever
Stage 1 underperformed relative to volume, but Stage 2 delivered a 2.42x engagement lift. This confirms that broad outreach is inefficient in this market, while targeted, research-led engagement drives response.

Priority action is to treat USA as a high-effort, high-yield conversion market. Reduce reliance on volume and increase investment in deep account-level targeting with tighter ICP filtering and tailored messaging.

The current Qualified Audience of 101 supports a benchmark target of 10 discovery calls.
UK — Strong Upfront
Upfront targeting is already converting efficiently
The UK shows the strongest balance of scale and conversion, with 85% retention from engaged audience into qualified. Stage 2 adds incremental value but is not the primary driver of performance.

Priority action is to scale volume while maintaining targeting discipline. This market supports predictable pipeline generation and should be treated as the core engine for consistent output.

The current Qualified Audience of 163 supports a benchmark target of 16 discovery calls.
Execution Layer
Set the next KPI at the pipeline level
The dataset confirms a repeatable two-track outbound model: scale-led markets and personalisation-led markets. Performance is driven by approach fit, not volume alone.

The next step is to formalise this split, enforce market-specific execution, and shift measurement from email activity to pipeline outcomes.

Across the current Qualified Audience base of 427, the immediate benchmark is 43 discovery calls. This is now the next operating KPI for validating commercial conversion.

The next performance test is no longer engagement quality, but conversion quality against a defined discovery-call benchmark.

Source and auditability

All performance data in this report is derived from live campaign execution across Stage 1 and Stage 2. Metrics including Delivered, Open Events, Unique Engaged, and Qualified Audience reflect tracked campaign activity, not projections or modelled estimates. The dataset was compiled from campaign-level delivery and engagement logs, behaviour tracking across both stages, and manual extraction and consolidation from Hunter campaign activity and tracked outreach records. The underlying dataset is fully auditable and available for review at source level on request.

Market Behaviour Across the Conversion System
Input
Lead Base
Cleaned & validated dataset
Stage 1
Broadcast
Multi-touch outreach
Output
581
Unique Engaged
Stage 2
Targeted
Account-level re-engagement
Qualified
427
Validated interest
Benchmark
43
Discovery calls
Outcome
Pipeline
Commercial creation
Loop
Feedback
Informs lead strategy
Strong Upfront Markets — UK, Germany, France
Lead Base → Stage 1 → Unique Engaged → Qualified Audience
Stage 2 adds incremental value but is not the primary conversion driver.
Conversion driven by initial targeting quality and message alignment
Personalisation Driven Markets — USA, Spain, Italy
Stage 1 generates limited signal. Stage 2 → Qualified Audience is where conversion is unlocked through precision and account-level relevance.
Conversion unlocked through targeted re-engagement and account-level relevance
The system remains constant. Performance varies based on where conversion is unlocked within the model.
Qualified Audience → Conversion Breakdown
427
Qualified Audience — validated demand across all markets
~30–40%
Reachable and responsive at point of contact
~20–25%
Commercially aligned and ready for structured conversation
10%
Benchmark → 43 Discovery Calls — Pipeline Entry
Conversion Context

The Qualified Audience represents validated demand based on repeated engagement across both stages. This is not a raw lead list, but a filtered segment with demonstrated interest.

Conversion is not expected across the full 427. A proportion will be unreachable, misaligned, or not commercially ready at the time of contact. This is a normal and accounted-for part of the model.

The objective is predictable conversion, not volume-driven activity.

The operating benchmark is 10% of Qualified Audience converting into discovery calls. This establishes pipeline as the primary KPI and defines the next stage of performance validation.

This creates a closed loop where learnings from conversion directly inform targeting, segmentation, and execution in future cycles.

Execution Ownership (90-Day Conversion Window)

This model now moves into execution. A 90-day conversion window will be applied to the current Qualified Audience base, with full ownership of progression into discovery calls. The operating benchmark is 10% conversion, equating to 43 discovery calls from the existing dataset.

Progress measured in staged intervals
Day 30
Initial contact coverage and response signals across the Qualified Audience base
Day 60
Active conversations established and pipeline formation underway
Day 90
Discovery call conversion measured against the 43-call benchmark
Execution priorities
Direct engagement with qualified prospects based on observed signals
Structured follow-up sequencing informed by Stage 1 and Stage 2 behaviour
Progression into defined commercial conversations and discovery calls

This phase is designed to validate the model at pipeline level and confirm repeatability across future cycles.

This is not a campaign output. It is a repeatable outbound system with defined inputs, validation layers, and pipeline conversion benchmarks.
How the model works

This report uses a two-stage outbound model to separate email activity from people-level qualification.

Stage 1 is structured broadcast outreach used to generate initial engagement signals across a defined market. Stage 2 is targeted re-engagement based on observed behaviour and relevance from Stage 1.

The purpose of the model is to identify where engagement converts into qualified audience, and where qualified audience should convert into pipeline.

Metric definitions
Qualified Audience
People who showed repeated engagement across both Stage 1 and Stage 2. This is the final high-intent audience pool, not a raw email metric.
Unique Engaged
Distinct people who generated measurable engagement during Stage 1.
Retention Rate
Qualified Audience divided by Unique Engaged. This shows how efficiently engaged people progressed into qualification.
Engagement Lift
Stage 2 open rate divided by Stage 1 open rate. This shows how much more effective targeted re-engagement was versus broadcast outreach.
Open Events
Total recorded opens, not unique opens. One person may generate multiple open events.
Delivered
Total emails successfully delivered within the stage being measured.
Chart 1Qualified Audience by Market — where qualified audience concentrated
Chart 2Retention Rate by Market — how efficiently engaged people converted
Chart 3Engagement Lift by Market — how much Stage 2 improved engagement
Data scope and validation

All performance data in this report is derived from live campaign execution in Hunter across Stage 1 and Stage 2.

Metrics including Delivered, Open Events, Unique Engaged, and Qualified Audience reflect campaign activity and behaviour tracking from the execution period, including archived and active campaign records where applicable.

USA was compiled using the dedicated USA summary methodology already reflected in the report. The underlying source dataset remains auditable and is available for source-level review if needed.